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A passion for helping others succees is my greatest strength. I am, and will always continue to be a competitor who strives to deliver the best work possible. In my eyes, there is nothing in life that cannot be achieved with a dedication to constant self-development and hard work. Along with being a lifelong learner, my passions include stepping outside of my comfort zone as often as I can, to embrace new challenges and expand my knowledge.

Skills and experience include Jira, Trello, Office 365, Salesforce, Intercom, SEO, DocuSign, Wordpress, Content Creation, Loggly, Sales Development, Customer Service, SaaS Troubleshooting, and Pipeline Management.

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WORK EXPERIENCE

Oct 2016 - Apr 2017

Customer Success Manager

KiteDesk

Tampa , FL, United States

·       Presented software errors to development team in Scrum sessions for hotfixes

·       Collaborated with sales team on product capabilities for closing new business

·       Implemented Trello project management for Proof of Concept  trials

·       Troubleshooting for SaaS integration with Office 365, Exchange, Gmail, and Salesforce

·       Supported small to enterprise level accounts through paid Proof of Concept trials 

Feb 2016 - Oct 2016

Business Development Specialist

FairWarning

Clearwater , FL, United States

·       Engaged in data security discussions with C-Suite executives worldwide

·       Pipeline management and daily maintenance in Salesforce

·       Delivered over $1.7 million to the FairWarning for Salesforce pipeline

·       Personally tasked by CEO to write recruiting content posted on the company website

·       Hosted and ran demonstrations of dynamic SaaS technology for C-Suite executives

Aug 2015 - Dec 2015

Sales and Marketing Intern

Gator Haven

Pinellas Park, FL, United States

·       Updated marketing campaigns on Constant Contact for over 7,000 customers

·       Processed inventory requests and managed online orders

·       Updated Point of Sale operations for purchases, retail sales and online order distribution

·       Point of contact for customers and alumni event organizers 

Jan 2015 - May 2015

Operations Intern

Health Hero

St. Petersburg , FL, United States

·       Drafted blog content for a partnering company in order to drive product awareness

·       Created relationships through investment beneficiaries of the main investor

·       Managed the company’s Crowdfunder and Angel List platforms

·       Prepared presentations for meetings with the city of St. Petersburg

·       Contacted investors & local businesses for joint collaborations for the Healthy St. Pete  

Education

Sep 2013 - Dec 2015

Bachelors of Science in Entrepreneurship: Minor in Management

University of South Florida St. Petersburg

St. Petersburg , FL, United States

Sep 2010 - Aug 2013

Associate of Arts Degree

St. Petersburg College

St. Petersburg , FL, United States

Awards

Nov 2015

2015 National Elevator Pitch Competition

Regional Finalist

Kansas City , MO, United States

Almost 800 students applied for the chance to compete in the CEO Elevator Pitch Contest in Kansas City. Of the almost 800 students who applied, only 60 were given the chance to compete in the Kansas City for Nationals. I was allowed the chance to pitch my business Next Step Connect to hundreds of attendees from all across the country.

Oct 2015

Exploratory Labs Boot Camp Creative Design Challenge

1st Place

St. Petersburg , FL, United States

Exploratory Lab Boot Camp participants were broken up into teams and given the task of designing an app to help college students find employment. Each team was then given the chance to pitch the app to members of Tech Data. Our app, Next Step Connect placed 1st in the contest. We now have plans to take our idea to the Tampa Bay Wave's accelerator program. 

Nov 2014

Startup Weekend

3rd Place Finish

Tampa , FL, United States

Tampa Bay Wave hosted hundreds of entrepreneurs from all over the Tampa Bay area who pitched ideas for new businesses. Once ideas were chosen, teams were selected and began the task of launching a startup in 54 hours. Our group was Traveleer, a website/mobile app that allows you to connect with local tour guides in the city you're visiting. Our group placed 3rd in the event.

Hobbies

Q

Boxing

C

Running

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Writing

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