Mar 2017 - Present
Wells Fargo Dealer Services
Irving, TX, United States
- Review all completed executive level resolutions completed by executive level analysts.
- Identify potential regulatory violations such as UDAAP, AML, EFTA (Reg E), FDCPA, FCRA.
- Research each issue effectively to identify the root cause analysis
- Provide feedback directly to executive level analysts through NICE scorecard evaluations
- Identify process improvement gaps and provide resolution to mitigate potential risks
- Assist in policy and procedure completion projects and other projects as needed