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Highly motivated individual with strong people skills, attention to detail, problem solving skills, and experienced in sales background looking to obtain a position as a senior sales associate and also to grow in the company by motivating in many levels.

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WORK EXPERIENCE

Aug 2008 - Jul 2009

Retail/Sales Associate

The Choice Boutique

Kuala Lumpur, Malaysia

·Greet customers.

·Able to help customers find what they want and locate.

·Explain to customers about latest promotions, sales, discounts, membership and membership benefits.

·Fully aware of security issues concerning stock in relation to shoplifting, leakage and theft.

·Experience of working in a commission based sales environment.

·Cashier management such as opening and closing cashier, process transaction, vouchers, counting and balancing monies.

·Ready and able to work individually or within a team environment.

·Handling complaints, objections, and inquiries in a standard manner.

·Good with numbers, and able to use modern computerized equipment and specialist retailing software.

Nov 2009 - Aug 2011

Junior Hairstylist/Image consultant

JW Salon

Kuala Lumpur, Malaysia

·Keep workstations clean and sanitize tools such as scissors and combs

·Cut, trim ,shape, and style according to clients instructions and/or hair type, and facial features

· Analyze client’s hair to determine and recommend beauty treatments and hair styles.

·Schedule client’s appointments.

.Suggesting clients on our products such as instructions and benefits.

·Cashier management such as counting and balancing monies

 

May 2012 - Jun 2013

Sales Associate

Rabeanco

Kuala Lumpur, Malaysia

·Greet customers.

·Given instore training regarding leather knowledge.

·Able to help customers find what they want and locate.

·Explain to customers about latest promotions, sales, discounts, membership and membership benefits.

·Fully aware of security issues concerning stock in relation to shoplifting, leakage and theft.

·Experience of working in a commission based sales environment.

·Cashier management such as opening and closing cashier, process transaction, vouchers, counting and balancing money.

·Stock management such as counting, replenishing and tidying.

·Ready and able to work individually or within a team environment.

·Handling complaints, objections, and inquiries in a standard manner.

·Handling many customers during promotion period.

·Good with numbers, and able to use modern computerized equipment and specialist retailing software.

Jul 2013 - Jul 2015

Sales Associate

Oroton Group (Malaysia)

Kuala Lumpur, Malaysia

·Greeting customers.

·Be involved in stock control and management.

·Assisting shoppers to find the goods and products they are looking for.

·Being responsible for processing cash and card payments.

·Stocking shelves with merchandise.

·Answering queries from customers.

·Reporting discrepancies and problems to the supervisor.

·Giving advice and guidance on product selection to customers.

·Balancing cash registers with receipts.

·Dealing with customer returns, complaints and feedbacks

·Keeping the store tidy and clean.

·Responsible dealing with customer complaints.

·Working within established guidelines, rules and so on.

·Attaching price tags to merchandise on the shop floor.

·Responsible for security within the store and being on the lookout for shoplifters and fraud credit cards etc.

·Receiving and storing the delivery of large amounts of stock

·Keeping up to date with special promotions and putting up displays instructed by Australia VM manager

·Sending weekly reports to Management Team, Regionals and Cluster Manager regarding sales results, percentage, competitor and mall marketing activities, store teams sales results and so on.

Aug 2015 - Aug 2016

Senior Fashion Coordinator (Store In-charge)

Warehouse Boutique

Kuala Lumpur, Malaysia

·Complete daily tasks such as replenishments, house-keeping, etc.

·Greet customers.

·Able to help customers find what they want, need and help to locate and also hand out the merchandise

·Explain to customers about latest promotions, sales, discounts, membership, membership benefits, terms and conditions, etc.

·Fully aware of security and loss prevention, keen awareness of store surroundings to minimize incidents such as theft.

·Experience of working in a commission based sales environment.

·Cashier management such as opening and closing cashier, process transaction, vouchers, counting and balancing monies.

·Ready and able to work individually or within a team environment.

·Handling complaints, objections, and inquiries in a standard manner.

·Setting daily targets and managing to hit store target given.

·Good with numbers, and able to use modern computerized equipment and specialist retailing software.

·Leading team with a positive attitude in order to achieve personal growth and also sales.

·Sending/following up on newly joined team members to training.

·Following up on store/staff/maintenance/product issues to Area Manager and to HR/HQ Dept.

·Keeping track on weekly and monthly sales and reporting to Operation Manager.

Education

Jan 2008 - Nov 2003

Primary School Evaluation Test (UPSR) PASS

Sekolah Kebangsaan Selayang Jaya

Batu Caves, Malaysia

Jan 2004 - Nov 2006

Lower Secondary Evaluation (PMR) PASS

Sekolah Menegah Kebangsaan Taman Ehsan

Kepong, Malaysia

Jan 2007 - Dec 2008

Malaysian Certificate of Education (SPM) PASS

Sekolah Menegah Kebangsaan Taman Ehsan

Kepong, Malaysia

Skills

Beginner

Intermediate

Advanced

Semi-Pro

Expert

  • Soft Skill : Problem Solving, Adaptability,Handling Pressure and Self-Confidence.

  • Hard Skills: Computer Skills, Reports such as Daily,Weekly,Monthly, Housekeeping and Backroom Management.

  • Playing Classical Instrument (Violin)

Hobbies

g

Playing classical instruments (Violin).

W

Reading Books.

h

Travelling/Backpacking.