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Richa Tiku

Richa
Tiku

Account Manager - Telecom

6 years of experience

Contact

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phone
00971501154659

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mobile
00971501154659

Work Experience

2016 - Present

GfK Middle East and Africa

Account Manager

Dubai, United Arab Emirates

-Responsible for servicing the leading telecom industry clients such as Huawei, Lenovo and Samsung by pro-actively arranging meetings, market insights and market presentations on a regular basis.

- Responsible for retaining high data quality of the published market reports on a weekly and monthly basis for the MENA region.

- Responsible for successfully generating leads in cooperation with the GfK Consumer Experiences Division for consumer-related research.

- Pro-actively arranging market presentations for telecom key retailers in UAE on a periodic basis in order to support retailer relationship with GfK.

- Responsible for quarterly write-ups of UAE TEMAX: technical market index report generated by GfK and published on a quarterly basis

2012 - 2014

GfK Middle East & Africa

Product Manager ITO

Dubai , United Arab Emirates

-Responsible for servicing the leading IT manufacturers such as Acer, Asus, Lenovo and Samsung by pro-actively arranging meetings, market insights and market presentations on a regular basis.

- Responsible for retaining high data quality of the published market reports on a weekly and monthly basis.

- Responsible for quarterly write-ups of UAE and Saudi Arabia TEMAX: technical market index report generated by GfK and published on a quarterly basis

2012 - 2012

GfK Middle East & Africa

Client Service Executive IT/Telecom

Dubai, United Arab Emirates

- Understanding and operating all GfK in-house and external client systems.

- Working closely with the leading IT/Telecom industry players such as Nokia,LG, Samsung, HP, Lenovo , Toshiba and so on.

- Working within deadlines to provide market reports to clients and proactively servicing clients.

- Responding to all tier 1 client queries by analysing market trends, providing SWOT analysis, competitor analysis and any other insightful relevant market information.

- Assisting in Data Quality Checks on Minor Product Groups on a monthly basis.

2010 - 2011

3SC Technologies

Inside Sales Executive

Dubai , United Arab Emirates

- Making territory-wise calls across the GCC to spread awareness and introduce the products.

- Maintaining product update and knowledge on a regular basis.

- Prospect, qualify and build new business pipeline through cold calling, lead qualification and creative territory development strategies such as email marketing.

- Arranging conference calls between key prospects and partners.

- Maintaining database of all new contacts which include suspects, prospects and new customers.

- Interacting with partners for various marketing events such as Cards Middle East.

- Creating internal monthly newsletter for the organization called “Monthly Muffin”.

Education

2013 - 2014

M.A. Marketing Communications

Middlesex University

Dubai, United Arab Emirates

2006 - 2010

B.E.(Hons) Computer Science

BITS Pilani

Dubai, United Arab Emirates