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RACHEL MILLER

RACHEL
MILLER

Sales Manager

9 years of experience

Contact

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phone
4807899915

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mobile
4807899915

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Work Experience

2016 - Present

Tesla/SolarCity

Energy Consultant

Denver, CO, United States

2015 - 2016

Grand Circle Corporation

Sales Manger

Boston, MA, United States

Advanced to sales manager role of a premier international travel and tourism company from an entry-level start in 2010. Direct a team of 4 sales supervisors and their respective staff (approximately 30 employees). Collaborate with brand marketing to maximize inbound leads, drive revenue by increasing conversion and upsells, and operate a top tier coaching and training system to maximize performance management. Outcomes:

§  Selected as one of the top 30 leaders in the company out of 500+ associates, attended monthly off sites with the Executive team and CEO to drive personal leadership development and accountability.

§  Developed and rolled out associate Commission plan, and quarterly KPIs which drive business focus and productivity.

§  Created new manager development program equipped with planning and assessment tools for continued improvement of coaching/training quality.  

§  Crafted organization’s Sales Road Map, key to achieving consistent high results among veteran sales reps and streamlining ramp time of new hires. 

§  Led the growth of sales department from 60 to 85 employees. Established a competitive sales force by cultivating a positive work culture, desirable benefits packages and performance-driven sales-incentive programs.

§  Improved sales policies and practices. Defined the sales cycle, created accurate job descriptions and developed standards for customer relationship management.

§  Reporting structure: 4 direct reports, 30 indirect reports; Reported to the EVP of the Traveler Relations Center.

Education

2005 - 2009

Bachelor of Science, Tourism Development and Management

Arizona State University

Tempe, AZ, United States

Hobbies

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    Yoga, Meditation
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    International Travel
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    Photography
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    The Great Outdoors

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