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Resume Republic

I am a mom who is looking to return to work after taking some time away from my career to stay at home with my children. For 10 years I was fully engaged parenting my two boys, but now I am eager to return to my career. My objective is to provide your company with a dedicated and professional outlook. 

I am capable of handling a wide array of duties and consistently producing top-quality work. I am very detail oriented, and a self-starter. I work effectively in a fast paced, changing environment and consistently prioritize tasks and meet deadlines. I have a professional appearance, excellent interpersonal and communication skills.

CONTACT

phone // (513)276-2859

WORK EXPERIENCE

Jul 2005 - Apr 2007

Administrative Assistant

A1A Water Damage Restoration

Springboro, OH, United States

I handle a wide range of administrative functions and consistently produce top-quality work.I prioritize tasks and meet deadlines in a fast paced, multi-tasked environment.

Prepare all reports, graphs, marketing brochures, and monthly newsletters.

I prepare and maintain all Residential Packets and forms for all new customers. Establish and maintain an excellent working relationship with customers, technicians, insurance companies, and vendors.

Answer calls for all incoming jobs, schedule and track job status with technicians, follow-up with customers to schedule time, prepare all handbooks, maps and forms to be taken on job. 

Create customer job folders with all required forms, follow-up with insurance adjusters, until completion of work.

I create all invoices, collect and post payments through QuickBooks and make deposits at bank on a daily basis.  Prepare and process all payroll. 

Prepare all follow-up thank you letters and phone calls with customers to make sure they are happy.

Compile weekly lead reports in Excel, based on where the jobs are coming in from.  Track all leads; prepare thank you letters and referral bonus checks to be distributed each week to various plumbers, insurance agents, etc.

Schedule all meetings, travel arrangements and training classes for all department staff and technicians.

Jan 2005 - Feb 2006

Receptionist

Premiere Service Mortgage

West Chester, OH, United States

Answer incoming calls using switchboard, and forward calls to appropriate personnel or department.

Transfers calls to voicemail when appropriate personnel are unavailable.

Welcome visitors, determines nature of business, and announce visitors to appropriate personnel.

Performed special projects as assigned.

Prepare letters and appraisals to be mailed out daily.

Responsible for handling incoming and outgoing mail and faxes.

Prepare credit reports daily for employees.

 

Jan 2004 - Jan 2005

Pharmacy Tech

Kroger

West Chester, OH, United States

Assist pharmacists by performing duties including preparing prescriptions, ordering supplies, maintaining patient records, billing, and maintaining inventory.

Mix pharmaceutical preparations under the direction and supervision of the pharmacist.

Answering incoming calls and making calls when needed.

Assist customers with any questions or concerns.

Ensure customer satisfaction by providing quick, pleasant, and effective service.

Sort and put away supplies when received.

Assist customers in drive-thru and checking out customers prescriptions.

Education

Aug 2003 - Jun 2005

Diploma

Lakota West High School

West Chester, OH, United States

Skills

Beginner

Intermediate

Advanced

Semi-Pro

Expert

  • event planning

  • volunteer recruitment

  • communications

  • people management skills