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I’m an accomplished sales and solution-oriented professional who thrives in challenging, fast paced environments where my performance directly impacts the bottom line with a unique blend of Technical and Sales experience in field of IT/Telecom with 9 + Years of experience and 2 years in purchasing filed. I have additional solid organizational leadership and decision making skills that can make an immediate contribution to any organization’s operations and business development. Have vast experience in field of IT services and Telecom integration providing solutions to different type of customers whether they are ISPs, Enterprise or SMB level.

• possess a powerful commitment to task, a drive for excellence and the ability to respond to customer needs

• Sales – Unique blend of technical sales and capabilities to increase revenue and sales with channel management coupled with Business education has given me an edge to accelerate in field of technical/sales.

• Customer Services – Have been managed customer interface with respect to Service Delivery and Service Sales. Capable of handling stress and work load as well as possess abilities to manage services and handle clients.

CONTACT

phone // (002) 03 5858445

phone // (002) 010900 160 68

WORK EXPERIENCE

Apr 2013 - Jun 2017

Salas Manager

NG Crossing

Cairo, Egypt

  • Support current clients and partners in order to maximize and increase business opportunities and profitability.
  • Responsible for all stages of the sales cycle following the lead generation by our marketing department, from qualifying leads to proposal and securing business. 
  • Plan and priorities individual sales activities and customer/prospect contact towards achieving agreed business aims. 
  • Manage product mix, pricing and margins according to agreed sales strategies.
  • Identify and develop local market integrators to increase the choice of our Vendor Partner products and successful implementation and support. 
  • Ensure complete territory coverage by coordinating with Country Managers and Country Partners.
  • Make calls and off-site visits to build and maintain relationships with customers, with focus on developing key customer accounts. 
  • Meet with customers when necessary to supplement sales calls and professionally represent the company. 
  • Attend training and develop relevant knowledge, techniques and skills through flexible means like reading product literature and web training. 
  •  Monitor and report on market and competitor activities and provide relevant reports.

Dec 2011 - Mar 2013

Executive Manager

MISR DSL

Alexandria , Egypt

  • development and reorganizing all departments (Billing Dep – Customer Service Dep – Technical Support Dep – Customer Follow up Dep – Outdoor Sales Rep  - Retention Dep – HR Dep )
  • Deals Negotiation with all Internet Egyptian providers (LINK.NET – TE DATA – Etisalat – Vodafone – NOOR )
  • Market Planner
  • Market analysis
  • Target Achievement
  • Offers Creation
  •  Payment Follow up
  • Solving Problems 

  

Jun 2008 - Dec 2011

Enterprise Account Manager

TE DATA

Cairo, Egypt

  • Outdoor sales.
  • Solving customer’s problems ensuring satisfaction and loyalty.
  • Good record accomplished in retaining back customers from being lost.
  • Payment follow-up and billing problems solving    
  •  Market Research and Reports
  • Coordinate sales projects
  • Pricing Negotiation
  • Competitors Analyzing 
  •  Tenders preparation and implementation
  •  Strategic Sales operations plans and support the management in defining periodic
  •  business plans and annual budgets for the organization              
  • Offering Sales support to the technical services in close co-operation with the technical team

Sep 2006 - May 2008

Purchasing Officer

ABCO United

Alexandria , Egypt

  • Qualify & Register suppliers
  • Collect Request for Quotations from suppliers
  • Analyze suppliers quotations
  • Creating Purchase orders
  • Outsourcing Suppliers and materials for the factors requirements.
  • Expanding the supplier’s network.
  • Price negotiations.
  • Closing Deals.
  • Tenders preparation and implementation.
  • Maintain & further develop relationship with Supplier

Education

Jan 2002 - May 2006

Bachelor

Alexandria Science Academy

Alexandria , Egypt

Bachelor of Management Information Systems 

Jan 1999 - May 2001

Diploma

The Industrial Technical Institute

Alexandria , Egypt

Diploma , Computer Science & Automatic Control 

Skills

Beginner

Intermediate

Advanced

Semi-Pro

Expert

  • Communication Skills

  • Presentation Skills

  • Time Management

  • E Mail Attitude

  • coaching

Hobbies

W

Reading

K

Fishing

F

Swimming