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CONTACT

phone // 970-366-8738

WORK EXPERIENCE

May 2013 - Jul 2015

Customer Service Representative

Ironbridge Golf Club

Glenwood Springs , CO, United States

Greeting golf club members at the door, processing their card, ensuring the facility is maintained and immaculate, clean, and sterile. Operating the register for food and drinks.

Mar 2016 - Aug 2016

Sales Associate

Once Upon A Child

Glenwood Springs, CO, United States

Greeting customers at the door with friendly service, making sure their needs were attended to, maintaining immaculate store presence, inventory, cleaning bathrooms and closing entire facility.

Education

Aug 2016 - Present

Sophmore working on Pre-Med undergraduate degree

University of Colorado-Boulder

Boulder, CO, United States

Double Major in Neuro-Science and Psychology. Will graduate in May 2020. 

Skills

Beginner

Intermediate

Advanced

Semi-Pro

Expert

  • Great Communication Skills

  • Self Presentation

  • Sales Skill and Negotiation

  • Positive Attitude

  • Attention to Detail

  • People Oriented

  • Problem Analysis - Problem Solving

  • Patience

  • Tact

  • Empathy

Payment Processing

In-depth knowledge of taking orders, compute charges, and administer billing or payments.

Managing custoomer accounts

 Hands-on experience in reviewing, updating or making changes to customer accounts.

Responsive to customers

Track record of listening and responding to customers’ needs and concerns.

Troubleshooting

Able to handle returns and complaints effectively.

Customer satisfaction

Proven ability to determine answers and solutions quickly while ensuring a positive atmosphere.

Awards

Jan 2013

Speech and Debate Finalist

NCFCA

nationwide competitions, CO, United States

May 2016

Graduate of Glenwood High School

Certificate of Graduation

Glenwood High School, CO, United States

Hobbies

H

Golf Team GWHS

a

Softball Team Sport